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I have a 2006 dodge 4 door short bed($40k), i bought a optima ($20k) gooseneck enclosed trailer from a dealer. Four of there employees helped me get it hooked-up, fix a light that was out, and washed it for about two hours yesterday. When i left the first true right hand turn i made the trailer crushed my back glass, rear roof, and rear passenger side door- this trailer was not for a short bed- now the company says "to bad" - they said they will replace the trailer but not fix my truck. When I ask why they would even hook me up to a trailer that would not work with my truck the head man (which was not there) said he just sales trailers and the guys that helped me hook up (the same guys that took my money)are 7 dollar an hour guys so you cant expect much. What sould i do!
Randy
 
Posts: 2 | Registered: 30 December 2006Reply With QuoteReport This Post
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Randy ... I can understand your pain.
Did you purchase both the truck and trailer from the same dealer? If not ... The trailer dealer is being very good to you to even consider fixing the trailer much less replace it. To expect him to do anything for your truck is way beyond expectation. How did you match the trailer to your truck? Did you check the weights? Bed height to bottom of the GN? Is the trailer level when hitched?

It's your responsibility to purchase the proper equipment and accessories for your truck. Just because you can buy something doesn't mean it's right for your truck. You could buy a jet engine. Would it be right for your truck? Not likely... For example: I've got a fair amount of clearance between the truck and trailer GN...Yet, I needed every fraction to back my trailer yesterday into a driveway. I was very careful to watch the trailer GN and top of the bed while I manuvered. I could have caused severe damage otherwise.

As to your options:
One) Call your insurance company. Try to file a claim under comprehensive since it wasn't a collision with anything not attached to your vehicle.

Two) If only the bed length is a problem you might consider a hitch extender. Be aware there are two types. One that mounts in the truck and the other mounts in on the trailer GN. Each type has different factors to consider.
 
Posts: 426 | Location: North Carolina | Registered: 06 July 2006Reply With QuoteReport This Post
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I got there in my truck and told them i wanted a goose neck to pull a race car with they had an 06' they needed to move and said its on sale and directed me straigt to this trailer. Thats no problem, where i think they should have said this will not work is when they helped me get hooked to the trailer and told me to drive it around for them to wash it, they sould have known then that its not going to work and said " hey this might not work because ..."
and then for them to say after this happened "oh we have to special order short bed trailers" - we talked about my truck being a short bed before they ever brought the trailer out to start with and no one said a word.
I talked to my laywer and he said that if they helped me hook the two together, that they do have a responsablity.
 
Posts: 2 | Registered: 30 December 2006Reply With QuoteReport This Post
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Randy ... My opinion: (like AH's everyone has has one) The big problem is your expectation that someone else will look out for your best interest. And when it doesn't happen, you are looking for someone else to make it right. Using that lawyer will cause trailer dealers to say "sign here..." then you're on your own with hooking up or anything else. The alternative is to raise the price of trailers to make the risk of lawsuit worthwhile to help customers.

Why didn't you think to look at the clearances? You expect a $7/hr wash jockey to tell a customer he's choosen poorly. Not likely

I'll guess that your car hauler has a square GN nose. That gives you the most usable interior space. Does the dealer intend on replacing the trailer with a tapered nose? You should Still consider the hitch weight of the loaded trailer. A car and associated "stuff" for a race week-end will place a considerable amount of weight on the truck. The truck's advertised max trailer towing ratings is only one piece of info. All GN trailer towing have to be within the axle ratings too.

I say suck it up, call your insurance company. That lawyer will cost you more than the deductable. Only a lawyer wins in a court fight.
 
Posts: 426 | Location: North Carolina | Registered: 06 July 2006Reply With QuoteReport This Post
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